Serving Every Industry That Needs Us

ICS Medical Answering Service takes pride in the collaboration and partnerships we have pursued with our clients. Many of our clients have been with us for more than 50 years, which we hold as proof of the quality of our services.

Our Services

We prioritize human interactions with your callers, which results in faster problem resolution and better outcomes for your customers. You may hire us for the following service, and rest assured that we will be immediately providing your customers with their much-needed assistance:

  • Appointment Scheduling
  • Customer Support Services
  • Emergency Dispatch
  • Lead Generation
  • Telephone Answering
  • Order Processing
  • Receptionist

Health Care Industries

Our team has experience in handling answering services for the following medical establishments:
All services are streamlined, customizable and HIPAA compliant.

  • Dental and Oral Surgery
  • Home Health and Hospice
  • Medical Offices
  • Mental Health
  • Physicians (all specialties)
  • Social Services
  • Hospitals
  • Urgent Care Centers

Other Industries

We have decades of experience assisting the following businesses with their call center needs:

  • Law Offices
  • Real Estate or Property Management
  • Home Services (plumbing, heating, ventilation, and air conditioning (HVAC), electricians)
  • Government Agencies
  • Universities and Colleges
  • Small Businesses with Limited Staff or Resources
  • Veterinary Offices
  • Utilities
  • Medical Equipment Manufacturer

Level Up Your Business

Allow our professional call center agents to level up your customer service. You can get in touch with our team to find out more about our services.